Email Payslips - Office 365

CollSoft Payroll is configured to connect directly to Office 365 using the SMTP client submission endpoint smtp.office365.com.

CollSoft will only send from one Office 365 mailbox at a time as only one set of login credentials are stored at a time. You must have a licensed Office 365 mailbox to send email from.









How to set up SMTP client submission within CollSoft Payroll
You must setup the Office 365 SMTP server settings within CollSoft Payroll, simply follow these steps:

  • Open CollSoft Payroll
  • From the menu bar choose Tools> Email Settings>
  • Complete the User Information and Server Information as per below instructions;





**You must ensure that Port 587 and Port 25 are unblocked on your network firewalls.




Limitation of Office 365 SMTP client submission
Office 365 imposes a limit of 30 messages sent per minute, and a limit of 10,000 recipients per day.




Emailing Payslips Log
Once you complete the sending of the Email Payslips using the in-program Payslip Email Wizard you can choose to View Log to see the success of the email function. To do this, choose the View Log button which is only available at the end of the Payslip Email Wizard, as shown below;





Successful Email via Office 365 Log

Sending Emails..
Sending Payslip to Employee Name, Surname (demo@employeeemail.com)
Connecting to SMTP server
Message sent
Connection closed
****************************************
Process complete.



Incorrect Office 365 Password

Sending Emails..
Sending Payslip to Employee Name, Surname (demo@employeeemail.com)
Connecting to SMTP server
Error: 13975 The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was
not available
****************************************
Process complete.



Incorrect Username entered into 'User Information'

Sending Emails..
Sending Payslip to Employee Name, Surname (demo@employeeemail.com)
Connecting to SMTP server
Error: 13975 The message could not be sent to the SMTP server. The transport error code was 0x800ccc69. The server response was
550 5.7.60 SMTP; Client does not have permissions to send as this sender [DB5PR07MB1399.eurprd07.prod.outlook.com]
****************************************
Process complete.



Incorrect Port Entered (changed from Port 25)

Sending Emails..
Sending Payslip to Employee Name, Surname (demo@employeeemail.com)
Connecting to SMTP server
Error: 13973 The transport failed to connect to the server.
****************************************
Process complete.




Setting up the SMTP settings for Gmail
Setting up the SMTP settings for Yahoo

Creation date: 19/02/2018 16:55     Updated: 22/02/2018 10:47
Issuing payslips to employees via email
Files
CollSoft Email Settings.png
Conceptual Model.png
View Payslip Log.png